Good to Know

Frequently asked questions

Everything we get asked before someone orders their first bag.

How do I actually get TwinChin? You're not in stores yet.

That's right, no retail shelf and no individual online orders yet. Right now, the only ways to get TwinChin are booking us for your event, or catching us at a pop-up in London, ON. Full details on the Order page, or DM us on Instagram @twinchinofficial with questions.

What allergens are in TwinChin?

TwinChin contains wheat (gluten) and dairy (butter). May contain nuts. If you have a serious allergy, message us before ordering so we can talk it through.

Do you deliver, or is there pickup?

We're not offering individual delivery or pickup right now. TwinChin is available at pop-ups in London, ON (follow us on Instagram or TikTok for locations and dates) or through an event booking, where delivery is arranged as part of that booking.

How do payments work?

E-transfer. For event bookings, we'll send an invoice.

Can I book TwinChin for an event?

Yes, we do corporate events, campus markets, community gatherings, and private parties, either as individually bagged favours or buffet-style trays. We ask for a week's notice for bookings of 40 guests or more, with a 25-guest minimum. Details and an inquiry form are on the Events page.

Still have a question?

DM us, it's the fastest way to reach an actual answer.

Message @twinchinofficial